Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sam Mantz

Sam Mantz

February 4, 2026

5  out of  5
rating by Sam Mantz
"Spoke with Sarah/Sara and it was a super pleasant experience and we both even had a chuckle, best experience with an insurance person that you could possibly have. I've been with them for years, 2nd to none."
Profile photo of Michael Jones

Michael Jones

February 2, 2026

5  out of  5
rating by Michael Jones
"great session, very helpful and attentive"
Profile photo of Jim Buschman

Jim Buschman

January 28, 2026

5  out of  5
rating by Jim Buschman
"Cara was a very informed agent. She took the time to explain details, and was very thorough and personable."
Profile photo of Denise Crawford

Denise Crawford

January 16, 2026

5  out of  5
rating by Denise Crawford
"Representative was very patient and friendly. Would recommend"
Profile photo of Eric Wild

Eric Wild

January 14, 2026

5  out of  5
rating by Eric Wild
"Great place to get insurance from they're always helpful and they always get back to you on time"
Profile photo of Vic Myers

Vic Myers

January 14, 2026

5  out of  5
rating by Vic Myers
"Cara was detailed and explained my life insurance options well. She answered my questions and was prepared with my information prior to our meeting."
Profile photo of AB

AB

December 17, 2025

5  out of  5
rating by AB
"I strongly recommend working with Cara Crowley at State Farm. She is fantastic! She is knowledgeable, friendly, genuine, and very easy to work with!"
Profile photo of The Oese-Siegel-Weiss'

The Oese-Siegel-Weiss'

December 15, 2025

5  out of  5
rating by The Oese-Siegel-Weiss'
"Always a pleasant experience doing business on the phone with Cara Crowley. Thoughtful, professional and efficient."
Profile photo of Christine Kovar

Christine Kovar

December 11, 2025

5  out of  5
rating by Christine Kovar
"Cara is amazing!!! She is so helpful in explaining plans and options. I totally recommend getting in touch with her if you are looking for insurance!!!"
Profile photo of Anne Marie Green

Anne Marie Green

December 10, 2025

5  out of  5
rating by Anne Marie Green
"Cara,Thank you for your great customer service. Happy holidays !"
Profile photo of Mike DePalma

Mike DePalma

October 6, 2025

5  out of  5
rating by Mike DePalma
"I had a wonderful conversation with Damaris this morning about potentially switching insurance companies. She was incredibly kind, easy to talk to, and made the whole experience feel effortless. I can’t recommend her highly enough."
Profile photo of Ann Priddy

Ann Priddy

June 19, 2025

5  out of  5
rating by Ann Priddy
"Tom at the front desk helped me with all of my issues and answered all my questions very professional very nice very caring definitely an asset to the Elbridge branch absolutely keep him whatever it takes I am very happy with the way I was treated !!!!!"
Profile photo of Christopher Uczen

Christopher Uczen

April 22, 2025

5  out of  5
rating by Christopher Uczen
"It was a pleasure dealing with Andrea Rose. Being in business for over 30 years I find that not to many people have the positive, professional and helpful attributes that Andrea has. Thank you for your help. You go Girl !!"
Profile photo of Brenda Condes

Brenda Condes

April 15, 2025

5  out of  5
rating by Brenda Condes
"Had a great experience working with Andrea when we bought our new car. Very experienced, patient, kind and helpful. Would highly recommend working with Andrea at Neri/State Farm."
Profile photo of Kelly Cook

Kelly Cook

March 12, 2025

5  out of  5
rating by Kelly Cook
"Very helpful and efficient staff. Andrea was great at communicating every step of the way. Would highly recommend."
Profile photo of Joseph Castiglia

Joseph Castiglia

February 24, 2025

5  out of  5
rating by Joseph Castiglia
"I spoke with Andrea at Neri State Farm Agency. She was very kind and understanding and was a pleasure to work with! Very helpful and dedicated. Thank you so much!"
Profile photo of Paul Ryan

Paul Ryan

February 21, 2025

5  out of  5
rating by Paul Ryan
"Andrea was great to work with! A pleasant experience!!"
Profile photo of Alyssa Nauseef

Alyssa Nauseef

February 21, 2025

5  out of  5
rating by Alyssa Nauseef
"Andrea was amazing and got me everything I needed. Been with state farm for a decade now and it's been amazing"
Profile photo of Chris Marshall

Chris Marshall

February 14, 2025

5  out of  5
rating by Chris Marshall
"Ask for Andrea for any and all insurance needs - knowledgeable and painless, would highly recommend!"
Profile photo of Black Snow

Black Snow

February 11, 2025

5  out of  5
rating by Black Snow
"Andrea is a amazing super awesome . A pleasure to talk to absolutely great customers service!!!!!"
Profile photo of Renee Delee

Renee Delee

February 5, 2025

5  out of  5
rating by Renee Delee
"Andrea has consistently helped me with all my insurance needs.Always helpful and polite 🙂 !Thanks Andrea"
Profile photo of Carol Woollis

Carol Woollis

January 31, 2025

5  out of  5
rating by Carol Woollis
"I visited the Neri Insurance & Financial Services State Farm office in Elbridge NY earlier today to pay a policy premium and while there I asked for clarification on our auto policy coverage. I was very pleased with the professional and courteous reception I received from both Kay and Andrea while in the office and most satisfied with the follow-up telephone call later this afternoon providing the pertinent information that I requested earlier."
Profile photo of Foussean Bagayoko

Foussean Bagayoko

January 30, 2025

5  out of  5
rating by Foussean Bagayoko
"Kay at State Farm was professional, helpful, and friendly. She clearly explained my options, answered all my questions, and made everything simple. I highly recommend her great service!"
We responded:
"Thank you for your review Foussean. We're thrilled to hear you had a great experience with Kay. "
Profile photo of Owen

Owen

January 30, 2025

5  out of  5
rating by Owen
"Came into the office and met with Kay to discuss my insurance. She was very kind and addressed all my concerns. Very great customer service"
We responded:
"Owen, thank you for your wonderful review. It is our pleasure to serve you, and we're glad Kay helped you out with your insurance needs. "
Profile photo of Sylvester

Sylvester

January 30, 2025

5  out of  5
rating by Sylvester
"Kay was great to work with i needed answers and had them before the end of the day."
We responded:
"Sylvester, we are grateful your wonderful review. Providing great service is a key part of our organization and we're pleased that Kay could be of assistance. Thank you."